Ecommerce Shopify WordPress Discussion

WordPress form not sending emails

I'm encountering a problem with the contact form on my WordPress website, which is built with the Divi theme. Despite successfully submitting forms on the site, no emails are being sent to my inbox. I've taken steps to address this by installing the WP Mail SMTP plugin. My email, which is part of Google Workspaces, is functioning properly when used directly. I've configured the WP Mail SMTP plugin with the settings provided by GoDaddy's technical support, but emails still aren't going through. Here's what I've done so far: Ensured that my email settings in Google Workspaces are correct. Set up WP Mail SMTP with the credentials and server details as per GoDaddy's guidelines. Enabled less secure apps and set the app password for plugin. Yet, the issue persists (image below). What can I try next? Every time I fill the form I get message like this one WordPress: 6.4.3 WordPress MS: No PHP: 7.4.33 WP Mail SMTP: 3.11.1 Params: Mailer: smtp Constants: No ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused Host: smtp.gmail.com Port: 465 SMTPSecure: ssl SMTPAutoTLS: bool(true) SMTPAuth: bool(true) Server: OpenSSL: OpenSSL 1.1.1w 11 Sep 2023 Apache.mod_security: No Debug: Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused SMTP Debug: 2024-02-03 00:13:55 Connection: opening to ssl://smtp.gmail.com:465, timeout=300, options=array() 2024-02-03 00:13:56 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://smtp.gmail.com:465 (Connection refused) [/home/tn5bwp00yzam/public_html/wp-includes/PHPMailer/SMTP.php line 397] 2024-02-03 00:13:56 SMTP ERROR: Failed to connect to server: Connection refused (111) SMTP Error: Could not connect to SMTP host. Failed to connect to server```
You can try switching Encryption to TLS and adjusting the SMTP Port to 587.

February 4, 2024

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