Ecommerce Shopify WordPress Discussion

Cancel Charge From AutoDS

I received a charge from Shopify for AutoDs app of $378. I was paying monthly subscription and it looks like without permission they took a year subscription. I canceled my whole account and want a refund but contacting Shopify has been difficult and AutoDS takes long time to respond. Do not have money for them to take without permission. I literally paid last week for my month subscription. What is going on?
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